Need Help?
Check out our frequently-asked questions (FAQ’s) below.
We offer discounts for larger groups of trainees and can help get them all signed up quickly. If you’re training more than 5, 10 or 25 people get in touch at hello@weareastrid.co.uk
To qualify, all users must have the same registered email domain (for example, all ending in @samecompany.co.uk)
Our system sends automated messages. Some email systems mistake them as junk or spam, so please check those folders and mark the Astrid emails as “safe” to include in your regular inbox – then all the following ones should arrive in your inbox OK.
Once you’ve marked all the lessons and topic sections as “complete” and completed all the quizzes, you’ll see a link to your certificate on the course page. You can download and print your certificate at any time within 1 year of purchasing the training.
If you’d like to appoint team leaders to monitor the training progress of your team, please drop us a line at hello@weareastrid.co.uk. We’ll set up team leader access and the leader(s) will get a “My Groups” menu option that shows a reporting dashboard.
Email us at hello@weareastrid.co.uk and we’ll send you a new password.
We’ve worked with the International Association of Bookkeepers to ensure this course receives 1 hour of CPD credit. All you need to do is log the hour of Astrid GDPR training on your IAB CPD records and keep a copy of your course completion certificate.
It’s best practice to demonstrate you’re receiving regular re-training on GDPR and data protection. We recommend repeating our training every 1-2 years depending on your needs. We keep your training records valid for 1 year then delete them.
We can set up payment and access for you separately, please contact us at hello@weareastrid.co.uk
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