Astrid’s full name is Astrid Data Protection Limited, registered company number 11166227. Our registration number with the Information Commissioner’s office is ZA310233.
When you use this training platform, we collect your name, email address and we create training records. Card payment information is sent directly to our secure payment providers and we don’t see that information. We collect your computer IP address to help us understand how customers use our site so we can improve it.
You’ve either given us the information directly through this platform or through email, or we’ve received it from your employer as part of a group being registered for training.
We use your information to provide you with training services. If you’re part of a larger group registered on this system then we’ll also use it to report group performance to a nominated person.
We will also use your contact information to send news articles and promotional materials
We use the lawful basis of “legitimate interests”. Our use of your personal information is necessary to deliver our services to you and/or your employer. We don’t use and of your special category information.
Some of our service providers, such as our web hosting providers, bookkeepers and accountants can access your information. We have appropriate controls and contracts in place with each of these “third parties” to protect your information. We will not share your information with other people for any reason other than to deliver our training services to you, and provide you with news and information that’s relevant to data protection.
Privacy laws in other countries may not be as good as here in the European Economic Area. We carefully manage where we keep your information to keep it protected. We keep backups in the USA and our mailing system has servers there. Your information is protected under “standard contractual clauses” for our servers and under EU-US Privacy Shield for our mailing service.
Your information belongs to you. As a data protection company, we believe that very strongly! You have lots of rights to ask to access, amend, delete and transfer information. Just drop us a line at firstname.lastname@example.org. More information is available in our full privacy notice on our website.
You can contact us directly at email@example.com. We’ll prioritise your issue and resolve it as quickly as we can.
If you’re not satisfied with our response, you have the right to complain to the regulator, the Information Commissioner’s Office via https://ico.org.uk/concerns or by calling them on 0303 123 1113.
Everybody loves cookies. Seriously though, computer cookies help our site work efficiently and can store useful snippets of information on your computer to help our site work quicker. They also help us understand how you use our training site so we can make it better. If you’d like to find out more about cookies, contact us at firstname.lastname@example.org